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Chapter 6

Story: She Paid for Five Business-Class Seats to Maui. At the Gate, Her Ticket Was Already in Another Woman's Hand.

At Gate B12, the situation had deteriorated into open panic.

"What do you mean, *cancelled*?" Vanessa shouted, her face turning a mottled red that clashed violently with her mint-green cardigan. "That’s impossible! Scan my pass! Scan my husband's pass!"

She shoved her phone under the scanner, nearly hitting the gate agent's fingers.

The scanner chirped with the same flat, hollow double-buzz.

*Buzz-buzz.*

"Ma'am, please step back from the podium," the gate agent said firmly, picking up her counter telephone. "Passenger Paul Ellsworth, Vanessa Ellsworth, Emma Ellsworth, and Toby Ellsworth were all ticketed under the same master reservation locator. The primary account holder cancelled the entire reservation four minutes ago. The seats have already been returned to inventory and claimed by standby passengers."

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